At ESP Truck Accessories, we hope that you and your family are doing well and weathering the COVID-19 Virus outbreak and the associated disruptions in your life. We know you have concerns about the COVID-19 virus, and we wanted to let you know that we are doing everything we can to keep our customers safe. With many people now at home, we know that more people will be working on their trucks and we are working hard to fill orders. Since we are the manufacturer of the vast majority of the parts we sell, we are committed to making the highest quality parts as quickly as we can and getting them to you. Due to the current situation, we are experiencing longer than normal delays from our vendors, so it may take longer to receive your order. Also, International shipping have been experiencing delays of 30 days or more, so if ordering from out of country, please be patient.
To keep our customers safe, we are practicing social distancing in our assembly, packaging and shipping to accommodate the current situation. We are also dramatically increasing cleaning and sanitizing procedures for the office and the manufacturing area. We have had no one exposed or with any symptoms and are operating at 100% fulfilling orders and shipping parts. We are a small family business. Our daughter handles the shipping and social media from home, and I handle the day to day operations myself in our Norco, California shop, so you can be assured that very few people will come in contact with your order. You can order our American made parts online at or by phone at 951-858-3418 at this time.
We will continue to provide excellent customer for as long as we can.
We are watching the situation closely and are keeping in contact with all our suppliers. If we experience issues with our production or shipping, we will let our customers know. At this time we have no production delays and can meet your needs with our usual short delivery times. We have encouraged our employees to follow the guidelines set below by the CDC and The Presidents Coronavirus Guidelines for America. We have included them below and you may also see more information at https://www.whitehouse.gov/wp-content/uploads/2020/03/03.16.20_coronavirus-guidance_8.5x11_315PM.pdf and https://www.cdc.gov/coronavirus/2019-ncov/index.html.
Listen to and follow directions from STATE AND LOCAL AUTHORITIES
IF YOU FEEL SICK, stay home, don't go to work and contact your health provider
IF YOUR CHILDREN ARE SICK, keep them at home, don't send them to school, contact your medical provider
IF SOMEONE IN YOUR HOUSEHOLD HAS TESTED POSITIVE, keep the entire household at home. Don't go to work or school, contact your medical provider.
IF YOU ARE ELDERLY OR AT SERIOUS RISK DUE TO AN UNDERLYING CONDITION, stay home and away from other people.
Remember, we are in this together, and if we work together and practice social distancing and abiding by the stay at home orders, together we can flatten the curve.
THANK YOU FOR YOUR CONTINUED SUPPORT
Shelly and Earl Pike
ESP Truck Accessories